COMMUNICATIONS

Answer the first hello.
Keep the conversation going.

An AI-first inbox for routine requests. A clear handoff when your team is needed. After-hours phone support is part of the design-partner build.

ONE INBOX · AI AND YOUR TEAMINTERACTIVE CONCEPT · FICTIONAL DATA

Explore the intended experience. All records are fictional; no messages are sent, appointments booked, or external systems connected.

AFTER-HOURS RECEPTIONISTINTERACTIVE CONCEPT · FICTIONAL DATA

Explore the intended experience. All records are fictional; no messages are sent, appointments booked, or external systems connected.

THE RIGHT CHANNEL

A conversation, not another inbox.

01

Phone for the conversation

Help with clinic information and appointment requests, with clear escalation for clinical or urgent questions.

02

Text for the nudge

Short reminders and links. Keep sensitive details in a secure destination and respect communication preferences.

03

Email for the content

Useful follow-up and practice updates, with permissions, review, and appropriate unsubscribe handling.

04

Chat for the first hello

Give website visitors a way to ask about the practice and move to an appropriate next step.

STARTING SCOPE

After hours first.

Shared text, email, and web chat workflows plus an after-hours AI receptionist are in the first-release plan. Daytime voice coverage, consent-based outbound AI calls, and additional channels come next.

DESIGN-PARTNER BUILD We’re building the first release with practices. Demos show the intended experience; scope, integrations, and safeguards are confirmed before live onboarding.

Clinical questions go to staff. Outbound AI calls and marketing texts will require appropriate consent and communication controls before launch.

THE SOFTWARE COMES WITH THE RELATIONSHIP

Free with your
practice insurance.

No software subscription while your qualifying broker-of-record relationship with the designated licensed agency is active. Start with one module; add more as they’re released and your practice is ready.

How the offer works ↗State, carrier, and program eligibility and a written agreement apply. Insurance premiums, ad spend, third-party charges, and separately agreed services are extra.
3–5 DESIGN PARTNERS

Help shape what comes next.

Bring your workflows, your EHR, and the things your team wishes worked better. Get direct founder access and help build the modules your practice needs.

Become a design partner
LET’S BUILD THIS TOGETHER

A healthier practice.
Built with you.

Tell us where your team needs help. We’ll follow up to learn about your workflows and explore the design partnership.

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